PRIVACY POLICY Lifescope Solutions Privacy Policy Lifescope Solutions Privacy Policy - last updated 7 December 2005 This policy sets out how Lifescope Solutions uses your personal information and explains: What kind of personal information Lifescope Solutions collects and how it is collected How Lifescope Solutions uses the information you provide Disclosure How Lifescope Solutions treats sensitive information Management and security of personal information Updating personal information Seeking access to the personal information Lifescope Solutions holds about you How to contact Lifescope Solutions This policy applies to all sites that form part of the network of Lifescope Solutions sites. For a list of all such sites or to find out more about these sites, visit www.lifescopesolutions.com Lifescope Solutions may, from time to time, review and update this privacy policy statement to take account of new laws and technology and changes to Lifescope Solutions operations. Please visit this page periodically, to check for updates. All personal information held by Lifescope Solutions will be governed by its most recent policy, posted on Lifescope Solutions. What kind of personal information Lifescope Solutions collects and how it is collected Lifescope Solutions collects personal information from a variety of sources, including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners. In general, the personal information Lifescope Solutions collects includes (but is not limited to) name, address, contact details, gender, occupation, in some cases membership of professional associations and, where relevant, financial information, including credit card information, banking details and income information. Personal Information you provide: We store the personal information you enter on Lifescope Solutions or give to Lifescope Solutions in other ways. We obtain most personal information through Lifescope Solutions registration process and updates to registration details. You may provide information when you request or acquire a product or service from Lifescope Solutions or its related sections, provide a product or service to Lifescope Solutions, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with Lifescope Solutions by e-mail, telephone or in writing (for example if you contact customer service or provide feedback). Automatic collection: Cookies: We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which Lifescope Solutions can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Lifescope Solutions may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that Lifescope Solutions believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes. To disable your cookies, please refer to the help menu within your Internet browser. Indirect collection: Lifescope Solutions endeavours to collect personal information about an individual only from that individual. In some circumstances Lifescope Solutions may obtain personal information from a third party. If you provide personal information about another person to Lifescope Solutions, Lifescope Solutions requires that you inform that person you have done so and provide them with a copy of this policy. How Lifescope Solutions uses the information you provide Lifescope Solutions may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Lifescope Solutions generally uses personal information to: provide you with products or services you have requested personalise and customise your experiences with Lifescope Solutions; help Lifescope Solutions manage and enhance its services; communicate with you; provide you with ongoing information about opportunities with Lifescope Solutions in which Lifescope Solutions believes you may be interested; give you the opportunity from time to time to receive e-mail and 'e-newsletters' from Lifescope Solutions In most cases where Lifescope Solutions asks you to provide information about yourself, if you do not provide Lifescope Solutions with that information, Lifescope Solutions will not be able to provide you with the requested product or service. Disclosure Lifescope Solutions may disclose personal information to other companies in the Lifescope Solutions Group that may only use it as set out above. Lifescope Solutions may also provide your information to third parties engaged by Lifescope Solutions to perform functions on its behalf, such as processing credit card information, mailouts, debt collection, marketing, research and advertising; third parties authorised by you to receive information held by Lifescope Solutions; Lifescope Solutions uses LiChi Creative to deliver the e-mails and e-newsletters you may ask to receive. By requesting an e-mail or e-newsletter from Lifescope Solutions, you agree that LiCHi Creative may use your personal information in this way. For more information on LiChi Creative go to: www.lichicreative.com Cracker Lifescope Solutions is not responsible for any disclosure of email addresses between two parties using the anonymous email service on Cracker.com.au. How Lifescope Solutions treats sensitive information "Sensitive Information" means information relating to a person's racial or ethnic origin, membership of political bodies, religion, membership of a trade union or professional or trade association, sexual preferences, criminal record and health. Lifescope Solutions may use and disclose Sensitive Information only for the purpose for which it was provided or a directly related secondary purpose or as allowed by law unless you have agreed otherwise. Management and security of personal information. Lifescope Solutions has appointed a Privacy Officer to oversee the management of personal information in accordance with this policy and the Commonwealth Privacy Act. Lifescope Solutions protects the personal information Lifescope Solutions holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, pass word access, secure servers and encryption of credit card transactions. Updating personal information Lifescope Solutions endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Where personal information is no longer required by Lifescope Solutions, it will be destroyed or de-identified. Seeking access to the personal information Lifescope Solutions holds about you You have the right to seek access the personal information held about you and to advise Lifescope Solutions of any inaccuracy. If you make an access request, Lifescope Solutions will ask you to verify your identity and specify what information you require. Lifescope Solutions may charge a fee to cover the costs of meeting your request. How to contact Lifescope Solutions If you have enquiries or wish to provide feedback about this policy, please mail to the Privacy Officer at PO Box 76 Brigthon SA 5048.